A smooth move-out process will have many similarities from company to company. To ensure that a move-out goes well, a property manager should complete a comprehensive list of to dos.
Your tenant's move-out will go smoothly if you have a good checklist and can check all the boxes. Be prepared for headaches if you miss a box.
1. General Property Manager Checklist
With so much on the line, your move-out checklist must be well-organized. It must have all required checkpoints, be simple to use, and provide a clear record of what was checked.
Here is a sample list for Property managers to follow during a move-out:
Initial Checks
Confirm that the tenant is providing adequate notice of the lease.
Mark the move-out date on your calendar.
Add a deadline date for deposit refunds to the calendar, along with a buffer.
If professional photography is required, make arrangements ahead of time.
Schedule a walkthrough of the unit and the building to determine what needs to be fixed, updated, or addressed.
Send a letter to the tenant using the Forwarding Address Form.
Arrange for a walkthrough with the tenant.
List the Building or Suite as Available
Local MLS
Loopnet / Costar
Zillow
Craigslist
Abodo
Facebook Marketplace
Inspection, repairs, and more
Upon move out, carry out a walkthrough.
If necessary, take additional pictures or videos.
If repairs are required, do them as soon as possible.
Make any changes required to the tenant's forwarding address.
Process any tenant move out charges
Make a security deposit check payable to the renter.
All documents should be filed in the property management system.
2. Checklist for Your Tenants
Most tenants will want to know what they need to complete on their move out to avoid additional charges.
The following things should be included in a move-out checklist for tenants:
Make a written record of losses and damages
Remove all personal belongings
Remove all garbage from the area
Cleaning instructions for the unit (be as specific as possible!)
Until the move-out date, pay your utility bills
All keys must be returned
3. Checklist for move-out inspection
Here's a checklist to utilize when it's time for inspection:
General Checks
Hardwood and tile flooring (scratches, loosening, cracks, scuffs)
Carpeting (stains, rips, holes, burn marks) (stains, holes, tears, burn marks)
Walls and ceilings (nails, hooks, holes, markings, peeling paint) (nails, bends, holes, dents, chipping paint)
a fan on the ceiling (loosening)
Windows, displays, and tracks are all examples of this (cracks, tears)
Shades and blinds (tears, damage)
Doors, conventional and sliding (tracks, dings, scuffs) (tracks, dents, scuffs)
Kitchen/Breakroom Checks
Drains and sinks (look for signs of possible leakage)
Garbage removal (look for signs of possible leakage)
Vanity tops (scratches, burns, marks)
Inside and out, pantry, cabinets, and drawers (shelving, handles/knobs, scratches, scuffs)
Microwave
Oven and stovetop
Light and exhaust fan (filter)
Refrigerator (door seal, drawer and platform cracks, signs of leakage)
Dishwashing machine (signs of leakage)
Bathroom Checks
Drainage and sinking (look for signs of possible leakage)
Shower and bath (look for signs of possible leakage)
Grouting (look for signs of possible leakage)
Inside and out, cabinets and drawers (shelving, handles/knobs, scrapes, scuffs)
Mirror and vanity
Office / Bedroom Checks
Blinds
Ceiling Lights
Rods and Racks in Closets
Knobs for closets and drawers
Crown Molding and Baseboards (if applicable)
Doorstop/Hinges/Closer
Flooring
Fixtures for lighting
Set of Privacy Locks
CO2/Smoke Alarms
Plates for the Wall
Takeaway
Checklists help discover problems, record information and actions to guard against legal action, and effectively communicate between all parties involved. You can clarify roles and deadlines, questions, and gray areas. You can avoid issues with new tenants and those moving out, making your property management team look like rock stars! Have more items to include on the checklist? Leave them in the comments!`

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